How pricing works

A pass is priced by when you come and how long you stay: a day pass, an evening pass or a pass with a service. A treatment is priced by its length and its type.

Passes and most treatments need no deposit. A deposit may hold a 90-minute massage or a party of four or more, and it goes toward your visit.

Move or cancel a pass up to 24 hours ahead, or 12 for an evening pass. A treatment you arrive late for is shortened, so the next guest is not kept waiting.

Hot stones and a scalp massage are added to a massage or a facial. You choose on the day, and your therapist tells you the price before starting.

Tips are never added to your bill. Many guests tip the attendant or therapist who looked after them; the desk can tell you how.

Gift cards work for any amount, for a pass or a treatment. Buy one online or at the desk; the terms for expiry and refunds are printed on the card.